Welcome to Head and Heart Evaluation.
We provide accessible equitable evaluation that enables you to create measurable and sustainable transformative social impact.
How entrepreneurs and impact investors can deepen their data collection
This toolkit is designed to help entrepreneurs, investors, consultants, evaluators or other practitioners deepen their social impact measurement and management process in the impact investing sector.
About H&H Evaluation
Living your values of equity and social justice throughout the lifecycle of your business, investment, or project should be simple.
Head and Heart Evaluation makes equitable impact measurement accessible, affordable, and sustainable.
Who We Help
Impact measurement has historically been seen as expensive and complex, and doing that in a participatory way with an equity lens can seem impossible. That’s where we come in.
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We work with investors who want to make a positive social impact on the world in addition to making a financial return on their investment. Whether you plan to build your investment thesis, design an equitable screening process, conduct culturally responsive due diligence, or measure social impact post-investment, we can help you apply an equity lens to your investment.
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We help social impact entrepreneurs understand, increase, and communicate about their positive social impact while minimizing unintended negative effects of their work.
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We help organizations clarify, test, and refine their theory of change. We take data dumps, “find the signal in the noise,” and use that to make data-driven decisions and work more effectively. We specialize in supporting transdisciplinary groups seeking complex systems change.
A note from our Founder
My diverse experiences as an evaluator have taught me that real change can only happen through trust-building, meaningful partnerships and utilization of many kinds of data to inform our plans and decisions.
With every client and project, I apply a realistic equity lens to impact measurement by listening to truly understand your perspective, context, and story.
My process helps you account for all the complexities, cultural and beyond, involved in your mission and vision. This deep understanding builds trust and enables good working relationships, while preventing wasted time, money, and effort, ensuring that we avoid harming the community you intend to help.
My goal is simple: to help you do good work even better. You will walk away from our engagement with a clear understanding of your contribution to the social change that you are aiming for, and how to measure, evidence, learn from, and communicate about it.
When we are finished working together, you will have a concrete understanding of what you are doing and why, as well as how you are going to achieve your vision. You will also have the internal process or infrastructure you need to continue to do this work efficiently. Your vision will be built into your team culture and integrated with your weekly, monthly, and quarterly practices so that everyone can move cohesively in the direction of measurable and equitable social change.
“Courtney took on an important MLE strategy that had an ambitious timeline. It proved truly successful. She managed to not only pull together broad global community feedback to base our MLE decisions on, but she also gave us our first solid MLE framework, one that we continue to build on to this day.
— CELESTE MERGENS, FOUNDER, DAYS FOR GIRLS INTERNATIONAL